Creating a user in UpGuard allows you to access the platform using either an email/password or by using your LDAP credentials (enterprise customers). Two factor authentication is also supported.

Inviting Users

  1. Additional users can be added to your UpGuard account by clicking the Account tab and navigating to Users on the sub-navigation bar underneath.

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  2. Click on the Invite User To Account button to proceed.

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  3. Multiple users can be added at once using a comma delimited list of their email addresses.

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  4. Invited and confirmed users can be viewed on the Users screen. Users will need to confirm their accounts before they can login by clicking on the confirmation link they receive with their welcome email.

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Two Factor Authentication

UpGuard supports two factor authentication via Authy. Authentication can be completed by either using the Authy mobile application token or by SMS.

Setup

Simply visit your user profile page by clicking your user’s avatar in the top right hand corner of your screen then click the green “Enable Two Factor Auth” button.

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You will be prompted to enter your phone number and country code. Your country code is the number without the usual + in front. This would just be the number 1 for USA etc.

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Enter your details and click enable. You will be prompted in the next screen for a code. Click the “Request SMS” to have the code sent to your phone. Enter the code in the box and click submit.

Please Note: If you downloaded the Authy app for your phone, the UpGuard application key will be pushed to your phone within the next few minutes. It will appear automatically and you do not need to add it manually.

After a few minutes you should be able to see the following key in your Authy app.

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Testing

Once enabled, simply logout of UpGuard and log back in. You should be presented with a token input screen immediately after entering your username and password.

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Tags: 2fa